My daughter had a special relationship with her Italian grandma, who passed several years ago. I had Grandma’s meat ball recipe in her own handwriting and submitted it with a photo. The Hrdwood took the time to contact me and work with me because our photo wasn’t the best quality for them to use. Finally found one that worked and altho they didn’t think it would be done in time for Christmas, it was. Beautifully done, wrapped and packed. Not that I was going for tears, but my daughter’s response was heartwarming - we all cried. She promptly displayed it on her counter. I highly recommend The Hrdwood - excellent, quality and service. Thank you so much!!!